Firefly.ai APIs
Account Request URL
-Base Endpoint
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Capture Call
Capture a call made on the Firefly cloud.
/api/v1/capture/call
call_id, destination, direction, dialed_number, duration, end_time, extra_data, notes, recording_url, source, start_time
Capture Message
Capture a message sent or received on the Firefly cloud.
/api/v1/capture/message
body, call_id, direction, end_time, extra_data, media_url, message_id, notes, source, start_time, subject, thread_id, to, type
Search Conversation
Searches historical conversations based on criteria.
/api/v1/conversation/search
body, classification_ids, conversation_id, created, direction, dialed_number, duration, end_time, extra_data, from, limit, location, match_all, message_id, notes, object_id, object_type, offset, page, participant_email, participant_name, participant_phone, phone_numbers, recipient, recording_url, source, start_time, subject, thread_id, title, to, type, user_email, username
Lookup Contact
Looks up a contact record based on criteria.
/api/v1/contact/lookup
email, name, phone
Create Conversation
Creates a new conversation record.
/api/v1/conversation/create
classification_ids, created, direction, dialed_number, duration, end_time, extra_data, from, location, match_all, message_id, notes, object_id, object_type, participant_email, participant_name, participant_phone, phone_numbers, recipient, recording_url, source, start_time, subject, to, type
Update Contact
Updates a new contact record.
/api/v1/contact/update
avatar_url, business_address, business_city, business_country, business_name, business_phone, business_state, business_zip, classification_ids, company_name, created, date_of_birth, email, extra_data, external_id, fax, first_name, job_title, last_name, location, middle_name, mobile_phone, notes, phone, photo_url, prefix, salutation, source, spouse_name, suffix, title, user_id, website
Get Conversation
Gets a conversation record.
/api/v1/conversation/get
conversation_id
Update Conversation
Updates a conversation record.
/api/v1/conversation/update
classification_ids, created, direction, dialed_number, duration, end_time, extra_data, from, location, match_all, message_id, notes, object_id, object_type, participant_email, participant_name, participant_phone, phone_numbers, recipient, recording_url, source, start_time, subject, to, type
Get Call Recording URL
Retrieve a pre-signed URL to the MP3 recording of a call.
/api/v1/recording/call/get
call_id
Get Message Media URL
Retrieve a pre-signed URL to the media associated with a message.
/api/v1/recording/message/get
message_id
Details
Provider
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We do our best to ensure that the data we release is complete, accurate, and useful. However, because we are not able to verify all the data, and because the processing required to make the data useful is complex, we cannot be held liable for omissions or inaccuracies.
